Equifax
Year
2020
What I did:
- Ux Heuristic Review
- Accessibility Audit
Team Deliverables
- Consulting
- Recommendation Deck
EFX: HR Compliance Management and Digital Insights and Verifications
Overview
Equifax workforce solutions was updating their branded websites, working with the agency HLK.
Problem
- How might we update the websites design in an accessible manner with video animation and other dynamic content?
Team Work
Collaboration & Synthesis
I worked with Equifax and design team from HLK to do a heuristic evaluation and accessibility audit of the site.
Initial concepts and wireframes
- Provided feedback early to bypass potential structural issues
High Fidelity and Development
- worked closely with the teams to make sure defects were corrected
- made recommendations for site, a site will be developed in phases
Project Outcome
Education
The site(s) were launched successfully without any major defects. It was a great collaboration with both internal and external stakeholders. The web and design often recognizes many accessibility issues on their own. It’s refreshing to know that there’s another set of eyes on projects in the early stages.
By The Numbers
This was a limited engagement in 2020 but Equifax continues to be proactive with accessibility challenges.
Today.
144M
The Work Number service fulfilled 144 million verification requests on behalf of consumers in 2023.